
For any other questions or concerns please do not hesitate to contact us–we’re always here to help.

We hope you find this information helpful. It may help if you use an extension USB cable for this USB 3.0 hub or you can try a wired device if you have one. Try using the host port or a USB 2.0 connection.”Ĭurrently, it is a general issue for USB 3.0 devices. “2.4 GHz wireless devices, MIDI devices and some USB 3.0 devices may not be supported. To help inform buyers about this, we put the following information in the product’s listing information:
Bluetooth usb 3 port for mac Bluetooth#
The end result is that your Bluetooth device(s) may degrade in performance, like what you are experiencing. Connect your device to the proper spot on your adapter, hub, or docking station.
Bluetooth usb 3 port for mac mac#
Plug your adapter, hub, or docking station into your Mac laptops USB-C ports. If your dongle doesnt need its own power source, you can skip this step.

This means that any USB 3.0 port, cable or USB 3.0 device can emit radio frequencies that may cause interference with any Bluetooth devices you use in your computer. Make sure your hub or docking station is powered on. Unfortunately, the range of frequencies USB 3.0 is allowed to use conflicts with the specific frequency all Bluetooth devices use. USB 3.0 devices naturally use cables, however, the cables and the devices connected at each end generate electrical noise over a range of radio frequencies. It’s a bit like the old AM/FM radios but at a much higher frequency that humans can’t hear.

Please know that Bluetooth devices (such as a wireless mouse or keyboard) use a specific radio frequency to talk to each other. So sorry to know you have trouble using your wireless devices with your hub.
